Shipping Policy

Shipping Policy

Effective Date: September 2026

At AAFA COLLECTIONS, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how we process, dispatch, and deliver orders for our jewelry and thrift clothing products.

1. Order Processing

Orders are normally processed within 1–3 business days after confirmation.

Processing may take longer during:

  • Sales and promotional periods

  • Public holidays

  • High-volume order periods

  • Unforeseen circumstances

You will be contacted if there is a significant delay with your order.

2. Delivery Time

After your order has been dispatched, delivery generally takes approximately 2–5 business days within Pakistan.

Delivery times are estimates and may vary depending on your location, courier service, weather conditions, holidays, and other circumstances beyond our control.

Remote areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

Shipping fees may vary depending on:

  • Delivery location

  • Order size or weight

  • Courier charges

  • Promotional offers

From time to time, AAFA COLLECTIONS may offer free shipping promotions on selected products or orders.

4. Delivery Areas

We currently aim to deliver orders across Pakistan, subject to courier availability in the customer’s location.

If delivery is unavailable to your area, we will contact you using the information provided with your order.

5. Order Tracking

Where tracking is available, customers may receive a tracking number or delivery information after their order has been dispatched.

Customers can use the provided tracking information to monitor their shipment.

6. Incorrect Address or Contact Information

Customers are responsible for providing accurate:

  • Name

  • Phone number

  • Shipping address

  • City

  • Postal information, where required

AAFA COLLECTIONS is not responsible for delivery delays or additional charges resulting from incorrect or incomplete information provided by the customer.

7. Failed Delivery

If a courier attempts delivery but cannot complete it because the customer is unavailable, the address is incorrect, or the customer refuses to receive the parcel, the order may be returned to AAFA COLLECTIONS.

Additional delivery charges may apply if the customer requests the parcel to be shipped again.

8. Damaged Packages

Please inspect your package when it arrives.

If the package appears seriously damaged, customers should:

  1. Take clear photographs or videos of the package.

  2. Keep the original packaging.

  3. Contact AAFA COLLECTIONS as soon as possible.

  4. Provide the order number and relevant photos/videos.

We will review the issue and determine the appropriate solution.

9. Missing or Delayed Orders

If your order has not arrived within the expected delivery period, please contact us with your order number.

We will contact the relevant courier service where necessary and assist in locating the shipment.

Delivery delays caused by courier companies, weather, public holidays, natural events, or other circumstances outside our control may take additional time to resolve.

10. Thrift Clothing & Jewelry Packaging

We take reasonable care when packaging jewelry and thrift clothing to help protect items during transportation.

Packaging may vary depending on the type, size, and nature of the product.

11. Order Cancellation

Orders may be cancelled before dispatch, subject to our cancellation terms.

Once an order has been dispatched, cancellation may no longer be possible. Please refer to our Refund & Return Policy for information regarding returns and refunds.

12. Changes to This Shipping Policy

AAFA COLLECTIONS reserves the right to update this Shipping Policy when necessary.

Any changes will be published on this page with an updated effective date.

13. Contact Us

If you have questions regarding shipping, delivery, tracking, or your order, please contact AAFA COLLECTIONS through the contact details provided on our website.

Thank you for choosing AAFA COLLECTIONS.