Privacy Policy

Privacy Policy

Effective Date: September 2026

At AAFA COLLECTIONS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information

  • Messages or information you provide when contacting us

  • Website usage and device information, such as browser type and IP address

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders.

  • Confirm and communicate about your purchases.

  • Provide customer support.

  • Process returns, exchanges, and refunds.

  • Respond to inquiries and requests.

  • Improve our website, products, and customer experience.

  • Prevent fraudulent or unauthorized activity.

  • Send promotional communications where permitted and where you have chosen to receive them.

  • Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments may be processed through third-party payment providers. We do not intentionally store complete payment card details on our website unless specifically required and securely supported by the relevant payment system.

Payment providers may collect and process information according to their own privacy policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences.

  • Keep items in your shopping cart.

  • Understand how visitors use our website.

  • Improve website performance.

  • Provide relevant marketing or advertising where applicable.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing Your Information

AAFA COLLECTIONS does not sell or rent your personal information.

We may share necessary information with trusted third parties when required to operate our business, including:

  • Delivery and courier companies.

  • Payment service providers.

  • Website hosting and technical service providers.

  • Analytics or marketing service providers.

  • Government authorities or legal entities when required by law.

Third parties are expected to handle information appropriately and only for the purposes for which it is provided.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Choices and Rights

Depending on applicable laws, you may have the right to:

  • Request access to personal information we hold about you.

  • Ask us to correct inaccurate information.

  • Request deletion of certain personal information.

  • Opt out of promotional communications.

  • Ask questions about how your information is used.

To make a privacy-related request, please contact us using the contact information available on our website.

8. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment providers, or other services.

AAFA COLLECTIONS is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so we can review and take appropriate action.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it.

11. Changes to This Privacy Policy

AAFA COLLECTIONS may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements.

Any updates will be published on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact AAFA COLLECTIONS through the contact details provided on our website.

Thank you for trusting AAFA COLLECTIONS.